Curriculum vitae

IT Infrastructure & Deployment Specialist

IT Deployment · IT Operations · Network Infrastructure · Multi-site Coordination · France & International

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Career summary

4+
Years in IT
5
IT roles
FR · INTL
Coverage

Professional background

Experience

Feb 2026 — Present Current

IT Infrastructure & Deployment Specialist

ID Logistics·Permanent·Amiens · Hybrid

IT support and service continuity across French and international sites
Contribution to IT projects: deployments, migrations and site openings
Large-scale deployment of hundreds of IT devices, depending on project scope
Configuration and commissioning of IT, network and peripheral equipment
Coordination with IT teams, technicians and vendors
Incident follow-up, technical documentation and reporting

Jul 2024 — Feb 2026

IT Coordinator

ID Logistics·Permanent·Saint-Sauveur · On site

Keeping networks and IT systems running reliably
Analysing requirements and deploying fit-for-purpose technical solutions
Coordination between users, business units and IT management
Writing and maintaining technical and security procedures
Managing the IT estate, stock and hardware inventories

May 2023 — Oct 2023

IT Support Technician

SECURINFOR·Permanent·Rungis · Remote

Remote diagnosis and resolution of hardware and software incidents
User assistance and guidance
Taking remote control of machines and applying the appropriate fix
Testing equipment and validating correct operation
Tracking and documenting support calls

Sep 2022 — Nov 2022

Service Desk Technician

HELPLINE·Temporary·Marcq-en-Barœul

Handling and resolving hardware and software incidents
Technical assistance to users, remotely and on site
Diagnosing and fixing workstation and peripheral issues
Managing and tracking tickets through to resolution
Escalating complex incidents to specialist teams

Mar 2022 — May 2022

IT Support Technician

Modern Solidarity·Internship·Amiens

Configuration, maintenance and customisation of digital equipment
Installation and maintenance of network equipment
Diagnosing and replacing faulty hardware
Contributing to the security of equipment and data
Assessing hardware requirements and the cost of each job

Additional experience · Logistics environment

Logistics Operations Associate

Amazon·Jun 2019 — Sep 2021

Operating barcode scanning devices
Operating material handling equipment
Hands-on understanding of how a logistics operation runs

Areas of expertise

Skills

Deployment & infrastructure

Site openings and closures
Migrations and commissioning
IT hardware deployment
Network equipment and peripheral configuration
Large-scale deployments

Support & operations

Incident diagnosis and follow-up
User assistance
Remote desktop control
Coordination of on-site work
Documentation and procedures

Security & continuity

Security best practice
Device hardening
Service continuity
Technical and security procedures
Reporting

Multi-site coordination

Coordination with IT teams
Coordination with technicians
Coordination with vendors
Liaison between business units and IT management
France & international context

Training & qualifications

Education

Business English specialisation module for commerce and sales roles

AFPA·Nov 2022 — Dec 2022

Completed

IT Support Technician — vocational qualification

Instep Formation·Jan 2022 — Jul 2022

Level 4

Warehouse order picker

City Pro Translobat·Apr 2019 — Jun 2019

Level 3

How I work

Working method

Scope

Understand the context, the constraints and the priority level.

Deploy

Put in place a clean, workable and secure foundation.

Coordinate

Align internal teams, vendors and on-the-ground operations.

Stabilise

Leave behind an environment that is clear, stable and maintainable.

A question about my background?

The CV is available as a PDF, and I reply quickly by email or on LinkedIn.

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